Astraweb And Spotnet Headers

[GIGA1BYTE]

Support Request Template

Welk spotX programma gebruik je?: SpotLite
Wat is de versie van het spotX programma?: 2.0
Wat is je besturingssysteem?: Windows 7
Wat is de versie van het besturingssysteem?: 32bits
Welke Usenet Provider heb je?: Astraweb
Welke Internet Provider heb je?: Internode
Welk Anti-Virus/Firewall programma gebruik je?: Geen antwoord gegeven
Met welk programma download je?: newsbin
Wanneer begon je probleem?: Geen antwoord gegeven
Geef een beschrijving van je probleem: Spotlite gives message that headers are not supported from the usenet provider (astraweb)
XML bestand.: Geen antwoord gegeven

Since the 13/02 there has been an issue in getting spotnet headers from Astraweb.
I've seen at least one post here with the same issue.
Is anyone else having this problem?
I've emailed Astraweb but they are not understanding the issue so far.

Generated by Support Toolkit SRT Generator.

[ManiaK]

No problems here with Astraweb in Spotlite!
I'm using server adress: ssl-eu.astraweb.com

[GIGA1BYTE]

The problem appears to be limited to their US based servers.

I emailed Astraweb to inform them of this recent new issue.
They have given an obfusctating answer that is of no help.
Essentially they claim to have no experience about how spotnet works or any understanding of the issue I am trying to inform them of. They were willing to look but with input from the spotnet designers.

Not sure what to make of this kind of reply, except I find it to be lacking in expertise of their business.
I am also suspicious of "BREIN attacks".

Giga1Byte

[ManiaK]

Try using the European servers, GIGA1BYTE!
Same issue:
viewtopic.php?f=3&p=42927#p42925

[GIGA1BYTE]

Thanks,

I made a new thread to highlight that this is an Astraweb specific problem.
It now appears that this issue only exists with their US based servers.

Unfortunately I am only able to use their US servers (ISP limitation).
So I am hoping others will notice and start complaining like I did.

[ManiaK]

Did you also try to use the general Astraweb server?

news.astraweb.com
Ports:
119, 23, 1818 or 8080

news.astraweb.com at port 119 is working fine here?

[GIGA1BYTE]

Thanks to another member here I emailed Astraweb to look at free.pt.
They misconfigured their server and consequently there was nothing in free.pt
They have fixed it now and all is well again.

[ManiaK]

Okay, thanks for sharing!!!